Open Enrollment

Monday, October 20 through Friday, November 7

Open enrollment ends on Friday, November 7, at 11:59 p.m.  Elections are effective on January 1, 2026, with the first deductions being taken in December 2025. 

Even if you are not changing your elections, you are encouraged to complete an active enrollment for 2026. 

 

Additional Information

2026 State Health Decision Guide

2026 Open Enrollment Guide

2026 What's Changing Flyer

Medical - State Health Benefit Plan (SHBP)

  • Premiums will increase for all medical plan options in 2026, with a weighted average increase of 10%, depending on the selected Plan Option and Tier.
  • There are no changes to medical plan benefits or coverage options.
  • To help medical plan members save more by using Tier 1/Generic prescriptions, the Tier 1 copays will be reduced and the copays for Tiers 2 and 3 will have a slight increase for the HMO and HRA plans.

You are not required to complete an active election for medical to carry forward to 2026, but this is a great time to access the SHBP enrollment portal to review your enrollment information and print a Confirmation Statement for your records.  If you do not enroll, your medical benefits will carry forward to 2026.  This includes any applicable tobacco surcharge. 

 

Voluntary Benefits (Non-Medical)

  • Dental: New MetLife dental plan options will be offered, with a comparable provider network, added plan enhancements, and lower monthly premiums than the current dental plans. The Network Plan has lower payroll deductions, but you are highly encouraged to use in-network dentists with this option.  With the Freedom Plan, you will still incur higher out-of-pocket costs if you obtain services from out-of-network dentists, but the out-of-pocket reimbursement is higher than the Network Plan. 
  • Pet Insurance: A new pet insurance benefit is available through Nationwide to help care for your special family members. This plan includes the flexibility to use any vet for your pet's services, and no pre-certification or pre-approvals are required.
  • This is a special Open Enrollment period for life insurance and Short Term Disability.  Enroll now with no health questions.
  • There are no other voluntary benefits updates for 2026.

Your 2025 benefits will continue to 2026 if you do not complete an election.  We encourage you to review your personal information, plan options, and life insurance beneficiary information at this time, even if you are not making changes to your voluntary benefits.

 

Benefits Service Center

Call the Valdosta City Schools Benefits Service Center at (866) 933-2460 to complete your local benefits enrollment by phone.

The Benefits Specialist will confirm your personal information, review your plan options, and confirm your elections for 2026.

Monday through Thursday: 8:00 a.m.  - 6:00 p.m.

Friday: 8:00 a.m. - 5:00 p.m.

Enrollment Instructions

Even if you are not changing your elections, you are encouraged to complete an active enrollment for 2026.  All benefits will continue if no action is taken. 


Medical (SHBP): Log on to https://myshbpga.adp.com/shbp.  You will likely need to reset your password.  Be sure to print and retain your SHBP Confirmation Statement once you have completed your medical enrollment for 2026. 

 

Voluntary Benefits (non-medical):

Telephonic Enrollment: The Benefits Service Center is available Monday - Thursday from 8am - 6pm and Friday from 8am - 5pm.  You can speak with a trained Benefits Specialist who will answer your benefits questions and complete your enrollment.  English and Spanish Benefits Specialists are available to assist you.  Call (866) 933-2460. 

Online Enrollment: Access Enroll Now. Click on “Get Started Now” to begin. You will be prompted to enter the email address, last four digits of your Social Security Number, and date of birth.  The system will identify you by these credentials and allow you to create a password.  Once you have logged in, you will be able to complete your enrollment. You can complete your benefit elections by clicking “Begin Enrollment” and following the prompts.

You will receive a Confirmation Statement via email following the completion of your enrollment.

Resetting Your SHBP Password

How to Reset Your Password

Step 1: Go to www.myshbpga.adp.com and click "Need help signing in?".

Step 2: Enter the requested demographic information. 

Step 3: Follow the instructions to answer a series of security questions*.

Step 4: Create a new password and click "Continue."

* Note: If you do not know the answers to the security questions, contact SHBP Member Services at (800) 610-1863 for assistance.  You will have three tries in total to answer the security questions before your account is locked and you must begin the process again.

Open Enrollment On-Site Sessions and Contacts

Tuesday, October 21, 2025

Transportation: 1720 Eastwind Road, Valdosta

  • 8 a.m. to 12 p.m.

Central Office Board Room: 1204 Williams Street, Valdosta

  • 1 p.m. to 4:30 p.m.

 

Monday, October 27, 2025

TLTC, VECA Campus: 1605 Azalea Drive, Valdosta

  • 8 a.m. to 5 p.m.

 

Monday, November 3, 2025

Professional Learning Center: 2037 E Park Avenue, Valdosta

  • 8 a.m. to 5 p.m.

Open Enrollment Checklists

SHBP Open Enrollment Checklist

► Verify all desired dependents are listed on the Confirmation Page and have a valid Social Security Number (SSN) or other Tax Identification Number (TIN).

► Verify your coverage tier: you only, you + spouse, you + child(ren) or you + family.

► Confirm that the Plan Option selected shown on the Confirmation Page is correct.

► Confirm that you answered the Tobacco Surcharge question appropriately.

► Confirm that you have clicked "Finish".

► Print Confirmation Page and save for your records.

► Look for new medical plan ID cards to be issued by early January.

 

Voluntary Benefits Open Enrollment Checklist

► Be sure to confirm your email address by phone or online during your enrollment.

► Upon completion of your enrollment, you will receive a voluntary benefits Confirmation Statement via email to the address on record.

► Review your voluntary benefits Confirmation Statement for accuracy and retain it for your records.

► Verify the accuracy of your life insurance beneficiary information.

► Contact the Benefits Service Center if you have any updates or corrections to your voluntary benefits Confirmation Statement.

 

Note: You may complete enrollment changes multiple times, but the last option confirmed at the close of OE will be your option for 2026 unless you experience a Qualifying Life Event that allows you to make a change.

Non-Medical Enrollment and Questions:
(866) 933-2460

Medical Enrollment and Questions:
(800) 610-1863

General Questions: help@vcsbenefits.org

Benefits

Other Links

Enrollment

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