Teladoc members can consult with a physician 24/7/365 by phone, online video, or mobile app from anywhere. You can get advice and treatment for non-emergency medical concerns.  You can also use Teladoc for medical advice and care in the following situations:

• When your primary care physician is not available or accessible.
• After normal business hours, nights, and weekends.
• When you are at home, traveling, or don’t want to take time off work for a doctor’s appointment.
• When you need a prescription refill (not all scripts will be filled by your Teledoc physician).

This benefit, independent of your State Health Medical plan, provides $0 copay consultations, making it an affordable option for addressing minor medical concerns. For those not enrolled in a State Health Benefit Plan (SHBP), this is a valuable alternative if your current coverage doesn’t include a no-cost telemedicine benefit.